According to a 2020 Residential Energy Consumption Survey, 88% of households in the United States use air conditioning. This is not surprising, as a fully functioning AC system is vital to maintaining a comfortable and cozy living environment. Understandably, when you require AC repair, you must pick the best repair service to ensure minimal downtime and disruption.
In this article, we will cover the risks of hiring unreliable and inexperienced repair companies and outline some expert tips you can use to find the best AC service repair company for the job.
The Risks of Hiring an Inexperienced AC Repair Company
While it would be tempting to splurge on a new AC unit when your current one acts up, investing in repair services is often a smarter and more practical option. However, if you don’t know what to look for in an AC repair company, you can end up spending more. Below are other risks of working with an unreliable and inexperienced AC repair company:
- Limited knowledge of new technology, equipment, and techniques
- Poor customer service
- Costly mistakes
- Lack of proper equipment and tools
- Inefficient or delayed service
- Inadequate repairs
- Safety hazards
- Voided warranties
Things to Remember When Choosing an Air Conditioner Service
1. Evaluate the company’s expertise and experience
Check the number of years a potential AC company has been in business, which is often a testament to their industry knowledge and dependability. Ask about the training and qualifications of their technicians to gauge if they have the knowledge and expertise needed to get any repair jobs done correctly.
2. Check the range of services they provide
Aside from routine AC repairs and maintenance, check if they offer other AC services such as installation, duct cleaning, and other related services. A company that offers other services can save you time and effort as you will find all the services you need in one place.
Not only does a commercial and residential air duct cleaning service keep the AC unit working, but it can also improve your indoor air quality. This way, you can ensure that your home or office is free from pollutants and allergens.
3. Opt for insured and licensed providers
When picking an AC repair company, ensure you work only with insured and licensed providers. This can guarantee you will receive exceptional and dependable service. You will also have peace of mind knowing any accidents or damages that can occur are covered by insurance.
4. Consider the company’s reputation
It would be ideal to pick a company with the best reputation in your area. Ask for recommendations from friends or check their reviews online. AC repair companies with a great reputation will likely provide superb customer service and exceptional workmanship.
5. Assess their customer service
Pay close attention to the kind of customer service provided by prospective repair companies. Are they responsive to your concerns and inquiries? Repair companies prioritizing clear communication and customer satisfaction will likely provide a fuss-free and exceptional experience.
6. Ask for references
Don’t think twice about asking for testimonials or references from previous customers so you will know what to expect. It will also give you an insight into their record and the kind of service they have provided to previous clients. You can also contact some of the references to ask about the technicians’ professionalism, satisfaction with the service, and overall quality of the work.
7. Inquire about their warranties
Ask about the warranties they offer for parts and services. Providing warranties indicates that they are committed to customer satisfaction and have complete confidence in their work.
8. Verify the qualifications of their professionals
To ensure you get world-class service and the best value for your money, you need to work with a company with trained, highly skilled, and qualified professionals. Inquire about their staff training, certifications, and experiences to gauge their expertise. Trained, skilled, and qualified professionals can help ensure issues are diagnosed accurately and addressed immediately.
9. Inquire about their emergency services
Opting for an AC repair company that provides emergency services would be ideal. This is especially beneficial if you live in an area prone to extreme weather conditions. It can also help ensure easy and quick access to emergency services when needed.
10. Ask about their energy efficiency expertise
Nowadays, energy efficiency is an important component many homeowners consider. Ask your prospective company if they are experts in energy-efficient systems and if they can provide energy-saving solutions and recommendations.
Make an Informed Decision for a Successful AC Repair Experience
Choosing the best AC repair service can be tricky if you don’t know what to look for and where to start. Fortunately, with these expert tips, finding the right AC repair company has never been easier.
About the author
Shelby Bartz is the new Content Editor of Precision Air & Plumbing, a full-service HVAC, plumbing, and home performance contractor operating in Chandler, Arizona. Shelby is a devoted bookworm but when she isn’t reading, you’ll find her cruising around town with her beloved ginger husky, Maxxy.