Choosing a security company is an important part of protecting your home from threatening situations such as a burglary or fire. And with so many options, selecting the right company may seem like a daunting task. Here are six easy steps for finding a reputable and experienced security company.
1. Seek Advice from Family and Friends
The easiest way to find a trustworthy company is through a personal referral. Use family members, friends and trusted neighbors who have alarm systems as resources. Find out about their experiences with security companies, which company they selected and why.
2. Find a Company with Certified Employees
When you speak with potential companies, ask them if their employees are trained and certified by the Electronic Security Association‘s (ESA) National Training School (NTS). Security professionals who are certified through NTS have completed extensive training in electronic security. Trained and certified professionals generally produce more efficient and higher quality work than those who are not certified.
3. Use Consumer Resources
You can find a trusted ESA member company in your area here. Member companies of ESA are aware of the newest technologies in fire and burglary detection and have often been trained at NTS. ESA member companies must adhere to a strict Code of Ethics and Standards of Conduct.
If enhanced home control is on your wish list, it’s especially important to work with a company that has proven expertise in security, custom electronic design, installation and connectivity. SECURE+ integrators are an elite group of highly qualified and trusted security companies that provide enhanced interactive services. You can find a SECURE+ integrator in your area by visiting www.secureplusweb.org.
4. Evaluate Work History
One of the best ways to determine if a security company is credible is through consumer claims and work history. This information is readily available from several sources such as the crime prevention department at your local law enforcement offices, licensing agencies in your state, consumer protection agencies and the Better Business Bureau.
5. Organize Meetings with Potential Companies
Once you have narrowed your search down to three trusted companies, schedule meetings with a representative from each prospective company. Be sure to ask for the name of the person with whom you will be meeting. Upon the arrival of each representative, ask for proper company identification. Your consultation should consist of a home inspection and security recommendations for your property. Always ask for the quote for your alarm system in writing.
6. Take Time to Look Over Your Contract
After selecting a security company, read through your contract. Discuss the terms and address any questions you have with a company representative. Never feel pressured to sign anything and be cautious of companies that are too persistent.
Selecting the right company can bring you the protection you need and peace of mind you deserve. If you want the best service, choose a trusted ESA member company or SECURE+ integrator for all of your security needs.
Established in 1948, the Electronic Security Association (ESA) is the largest trade association representing the electronic life safety and security industry. Member companies install, integrate and monitor intrusion and fire detection, video surveillance and electronic access control systems for commercial, residential, industrial and governmental clients. In cooperation with an alliance of chapter associations, ESA provides technical and management training, government advocacy and delivers information, advice, tools, and services that members use to grow their businesses and prosper. ESA may be reached at (888) 447-1689 or on the Web at www.ESAweb.org.