Medimap Index Shows Average Wait Time for Walk-in Clinics in Ontario Increased to 59 Minutes in 2023

Medimap Walk-in Clinic Wait Time Index shows the average wait time to see a physician at a walk-in clinic in Ontario last year increased by 34 minutes

VANCOUVER – Patients in Ontario had to wait on average 59 minutes to see a doctor at a walk-in clinic last year, which is 34 minutes longer than in 2022, according to the latest data provided by Medimap, a Canadian
tech company that matches patients with walk-in clinics, pharmacists and allied health professionals to simplify access to care.

While the average wait time in Ontario is below the national average, which increased to 68 minutes last year, Ontario recorded the largest jump year-over-year out of any province.

Toronto recorded the longest average wait time in the province at 72 minutes, which is 57 minutes longer than 2022. Patients in London and Hamilton also had to wait more than an hour to see a doctor, while patients in Brampton, Oakville and Windsor recorded the shortest wait-times across the province.

“Despite making some notable progress, especially in expanding pharmacists’ scope of practice and allowing them to treat several minor ailments, the healthcare crisis is only getting worse,” said Thomas Jankowski, CEO of Medimap.

In comparison, British Columbia recorded the longest average wait times to see a doctor, with patients waiting 93 minutes, while patients in Manitoba had the shortest average wait time at 45 minutes.

More details about the average wait time for walk-in clinics in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and Nova Scotia can be found in the Medimap Walk-in Clinic Wait Time Index.